Shipping policy

📬 SHIPPING

Orders placed through the Melted Muse website will be shipped to the address provided by the customer at checkout.

Please make sure your shipping information is accurate before completing your purchase.

Melted Muse is not responsible for delays caused by the carrier after the order has been shipped. If an order is lost or significantly delayed, please contact us so we can help determine the appropriate next steps.

If there is a shipping delay on an order that we cannot fulfill within the time we promised, applicable consumer-protection requirements may require us to notify you and provide an option to cancel and receive a refund.


📋 ORDER CANCELLATIONS

Once an order has been processed or shipped, we may not be able to cancel it.

If you need to request a cancellation, please contact us as soon as possible after placing your order. Cancellation requests are reviewed based on the status of the order.